Logo
This feature is under development
How it works This feature is under development
Contact Us Sign in Gelt Up Your Cause

GeltUp – Privacy Policy

Last Updated: 2/3/2026

GeltUp ("GeltUp," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and share information when you access or use the GeltUp website, platform, and services (collectively, the "Platform"). By using GeltUp, you consent to the practices described here.

1. Information We Collect

a) Information You Provide

When you create an account, start a campaign, or make a donation, we may collect:

  • Name, email address, phone number
  • Payment information is processed directly by Stripe or PayPal. GeltUp does not store or have access to full payment details.
  • Tax ID/EIN for nonprofit organizations
  • Campaign information and description

b) Information We Collect Automatically

When you use GeltUp, we may collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and interactions on the Platform
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Platform
  • Process donations via Stripe or PayPal
  • Communicate with you about campaigns, updates, and support
  • Comply with legal obligations
  • Prevent fraud, abuse, or illegal activity

You may opt out of non-essential communications at any time.

3. Sharing Your Information

GeltUp does not sell your personal information. We may share information in the following circumstances:

  • With Payment Processors: Stripe and PayPal process donations and may require certain data to complete transactions.
  • Campaign-related information, including donation amounts and donor details as required for receipts and reporting, may be shared with the campaign organizer hosting the campaign.
  • Legal Compliance: We may disclose information to comply with laws, regulations, or legal proceedings.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer data as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your login and preferences
  • Analyze Platform usage to improve user experience
  • Measure campaign performance and traffic

You can manage or disable cookies through your browser settings, but some features may not work correctly if cookies are disabled.

We do not use cookies for advertising tracking.

5. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

6. Data Retention

We retain your information as long as necessary to:

  • Provide the Platform and services
  • Comply with legal obligations
  • Resolve disputes or enforce agreements

When no longer needed, your data will be securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to certain processing or withdraw consent

To exercise your rights, please contact us at info@geltup.com.

8. Minors

GeltUp is intended for users 18 years and older. We do not knowingly collect information from children under 18. If we learn we have collected personal data from a minor, we will delete it promptly.

9. International Users

GeltUp is based in the United States. By using the Platform, you consent to the collection, storage, and processing of your information in the U.S., which may have different data protection laws than your country of residence.

10. Third-Party Services

Our Platform may include links or integrations with third-party services. These services have their own privacy policies, and GeltUp is not responsible for their practices. Always review third-party privacy policies before providing information.

11. Donations and Tax Information

For campaigns marked as tax-deductible:

  • We display the nonprofit's Tax ID/EIN in confirmation emails to donors
  • GeltUp does not provide tax advice
  • Donors should consult a tax professional for guidance
  • Tax-deductible status is determined by the nonprofit organization.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates the most recent version. By continuing to use GeltUp after changes, you accept the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 info@geltup.com

📍 Brooklyn, New York, USA